Upload chargeback file
curl --request POST \
--url https://api.natural.com/chargebacks/{chargebackId}/files \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: multipart/form-data' \
--header 'Idempotency-Key: <idempotency-key>' \
--form file='@example-file'import requests
url = "https://api.natural.com/chargebacks/{chargebackId}/files"
files = { "file": ("example-file", open("example-file", "rb")) }
headers = {
"Idempotency-Key": "<idempotency-key>",
"Authorization": "Bearer <token>"
}
response = requests.post(url, files=files, headers=headers)
print(response.text)const form = new FormData();
form.append('file', '<string>');
const options = {
method: 'POST',
headers: {'Idempotency-Key': '<idempotency-key>', Authorization: 'Bearer <token>'}
};
options.body = form;
fetch('https://api.natural.com/chargebacks/{chargebackId}/files', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.natural.com/chargebacks/{chargebackId}/files",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: multipart/form-data",
"Idempotency-Key: <idempotency-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.natural.com/chargebacks/{chargebackId}/files"
payload := strings.NewReader("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Idempotency-Key", "<idempotency-key>")
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.natural.com/chargebacks/{chargebackId}/files")
.header("Idempotency-Key", "<idempotency-key>")
.header("Authorization", "Bearer <token>")
.body("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.natural.com/chargebacks/{chargebackId}/files")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Idempotency-Key"] = '<idempotency-key>'
request["Authorization"] = 'Bearer <token>'
request.body = "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--"
response = http.request(request)
puts response.read_body{
"data": {
"id": "evf_019d0a1b2c3d4e5f60718293a4b5c701",
"type": "chargebackEvidenceFile",
"attributes": {
"filename": "delivery-confirmation.pdf",
"contentType": "application/pdf",
"sizeBytes": 2048,
"pageCount": 1,
"createdAt": "2026-09-17T12:01:00.000Z"
},
"relationships": {
"chargeback": {
"data": {
"type": "chargeback",
"id": "cbk_019d0a1b2c3d4e5f60718293a4b5c700"
}
}
}
}
}{
"errors": [
{
"code": "invalid_value",
"detail": "The information you entered isn't valid. Please check it and try again.",
"status": "400",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "unauthenticated",
"detail": "Authentication is required.",
"status": "401",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "forbidden",
"detail": "You do not have permission to perform this action.",
"status": "403",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "not_found",
"detail": "The requested resource was not found.",
"status": "404",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "conflict",
"detail": "The request conflicts with the current resource state.",
"status": "409",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "invalid_value",
"detail": "Too big: expected string to have <=80 characters",
"status": "422",
"source": {
"pointer": "/data/attributes/description"
},
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "mfa_required",
"detail": "MFA verification required",
"status": "428",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "rate_limited",
"detail": "Too many requests. Please try again later.",
"status": "429",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "server_error",
"detail": "Something went wrong.",
"status": "500",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "not_implemented",
"detail": "This operation is not available.",
"status": "501",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "bad_gateway",
"detail": "We couldn't complete that request because one of Natural's services returned an unexpected response. Please try again.",
"status": "502",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "service_unavailable",
"detail": "The service is temporarily unavailable.",
"status": "503",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}Chargebacks
Upload chargeback file
Upload and validate one evidence file for this chargeback
POST
/
chargebacks
/
{chargebackId}
/
files
Upload chargeback file
curl --request POST \
--url https://api.natural.com/chargebacks/{chargebackId}/files \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: multipart/form-data' \
--header 'Idempotency-Key: <idempotency-key>' \
--form file='@example-file'import requests
url = "https://api.natural.com/chargebacks/{chargebackId}/files"
files = { "file": ("example-file", open("example-file", "rb")) }
headers = {
"Idempotency-Key": "<idempotency-key>",
"Authorization": "Bearer <token>"
}
response = requests.post(url, files=files, headers=headers)
print(response.text)const form = new FormData();
form.append('file', '<string>');
const options = {
method: 'POST',
headers: {'Idempotency-Key': '<idempotency-key>', Authorization: 'Bearer <token>'}
};
options.body = form;
fetch('https://api.natural.com/chargebacks/{chargebackId}/files', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.natural.com/chargebacks/{chargebackId}/files",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: multipart/form-data",
"Idempotency-Key: <idempotency-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.natural.com/chargebacks/{chargebackId}/files"
payload := strings.NewReader("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Idempotency-Key", "<idempotency-key>")
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.natural.com/chargebacks/{chargebackId}/files")
.header("Idempotency-Key", "<idempotency-key>")
.header("Authorization", "Bearer <token>")
.body("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.natural.com/chargebacks/{chargebackId}/files")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Idempotency-Key"] = '<idempotency-key>'
request["Authorization"] = 'Bearer <token>'
request.body = "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--"
response = http.request(request)
puts response.read_body{
"data": {
"id": "evf_019d0a1b2c3d4e5f60718293a4b5c701",
"type": "chargebackEvidenceFile",
"attributes": {
"filename": "delivery-confirmation.pdf",
"contentType": "application/pdf",
"sizeBytes": 2048,
"pageCount": 1,
"createdAt": "2026-09-17T12:01:00.000Z"
},
"relationships": {
"chargeback": {
"data": {
"type": "chargeback",
"id": "cbk_019d0a1b2c3d4e5f60718293a4b5c700"
}
}
}
}
}{
"errors": [
{
"code": "invalid_value",
"detail": "The information you entered isn't valid. Please check it and try again.",
"status": "400",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "unauthenticated",
"detail": "Authentication is required.",
"status": "401",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "forbidden",
"detail": "You do not have permission to perform this action.",
"status": "403",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "not_found",
"detail": "The requested resource was not found.",
"status": "404",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "conflict",
"detail": "The request conflicts with the current resource state.",
"status": "409",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "invalid_value",
"detail": "Too big: expected string to have <=80 characters",
"status": "422",
"source": {
"pointer": "/data/attributes/description"
},
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "mfa_required",
"detail": "MFA verification required",
"status": "428",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "rate_limited",
"detail": "Too many requests. Please try again later.",
"status": "429",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "server_error",
"detail": "Something went wrong.",
"status": "500",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "not_implemented",
"detail": "This operation is not available.",
"status": "501",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "bad_gateway",
"detail": "We couldn't complete that request because one of Natural's services returned an unexpected response. Please try again.",
"status": "502",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}{
"errors": [
{
"code": "service_unavailable",
"detail": "The service is temporarily unavailable.",
"status": "503",
"meta": {
"supportId": "req_a1b2c3d4e5f6"
}
}
]
}Authorizations
Bearer authentication: send your API key, agent key, or OAuth access token as Authorization: Bearer <credential>.
Headers
Unique key for safely retrying a request without creating duplicates.
Maximum string length:
255Caller-chosen identifier for the agent run, session, or conversation, required when an agent moves money.
Maximum string length:
1024Path Parameters
Pattern:
^cbk_[0-9a-f]{32}$Body
multipart/form-data
Response
Successful Response
Show child attributes
Show child attributes
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