Handles
Every party can claim a handle, the@name other parties use to pay or request money from you without knowing an email, phone number, or party ID. Agents get composed handles under their party (@acme-support), so a handle also names who an agent acts for.
Claim or rename your handle in the dashboard, or with PUT /parties/me/handle. Handles cannot be cleared: every party keeps one once claimed. Handle changes are reserved for signed-in users on a verified party; API keys and agents cannot change a handle. Renaming releases the previous name into a 14-day hold, during which only your party can take it back.
Canonical examples
Throughout our documentation, we use these three parties as canonical examples:Kendall Developer (Business Party)
Kendall is an AI agent developer who has integrated Natural into his AI property management platform. He:- Uses agents to automate vendor and contractor payments
- Uses Natural to allow his agents to pay his customers
Eric Customer (Business Party)
Eric runs a property management company and uses Kendall’s agents. He:- Onboards as Kendall’s customer through Natural Connect and authorizes Kendall’s agents to pay on his behalf
- Uses Kendall’s agents to pay vendors and contractors automatically
Klaire Contractor (Individual Party)
Klaire is a plumber who receives payments from businesses. She:- Is sent money by Kendall’s agents on behalf of Eric
- Signs up to claim her first payment from Eric