> ## Documentation Index > Fetch the complete documentation index at: https://docs.natural.com/llms.txt > Use this file to discover all available pages before exploring further. > ## Agent Instructions > When building application code, use `@naturalpay/sdk` for TypeScript or `naturalpay` for Python. > When operating Natural directly for a user, use the payments MCP at `https://mcp.natural.com`. > When searching Natural documentation, use the docs MCP at `https://docs.natural.com/mcp`. > Use the Natural CLI for terminal and CI automation. > Use REST only for unsupported languages or when the user explicitly requests raw HTTP. > Start integration development and testing in the sandbox. Do not use production unless the user explicitly requests it. > For sandbox requests that require `customerPartyId`, list customers first. Reuse only the intended fixture; otherwise create a customer. > REST and SDK amounts use integer minor units. Payments MCP amounts use decimal strings with a required currency code. # Get voice session > Get a voice session ## OpenAPI ````yaml /api-reference/openapi-early-access.json get /voice/sessions/{voiceSessionId} openapi: 3.1.1 info: title: Natural API (early access) version: 0.2.0 description: |- Early-access endpoints of Natural's payments API. **Base URL:** `https://api.natural.com` For access: hi@natural.com servers: - url: https://api.natural.com description: Production security: [] tags: - name: Payment Intents description: Accept card payments by link or over voice - name: Voice description: Collect a payment intent over a phone call - name: Refunds description: Return card payments to the payer paths: /voice/sessions/{voiceSessionId}: get: tags: - Voice summary: Get voice session description: Get a voice session operationId: voice.get parameters: - name: voiceSessionId in: path required: true schema: type: string pattern: ^vos_[0-9a-f]{32}$ - name: partyId in: query required: false schema: type: string pattern: ^pty_[0-9a-f]{32}$ description: >- Defaults to your party. To act for another party, pass the ID of a party that has authorized you to act on its behalf. allowEmptyValue: true allowReserved: true - name: X-Instance-ID in: header required: false schema: anyOf: - type: string maxLength: 1024 - type: 'null' description: >- Caller-chosen identifier for the agent run, session, or conversation, required when an agent moves money. responses: '200': description: Successful Response content: application/json: schema: type: object properties: data: type: object properties: id: type: string pattern: ^vos_[0-9a-f]{32}$ type: type: string enum: - voiceSessionDetail attributes: type: object properties: status: enum: - completed - failed - payment_link_sent - declined - cancelled - in_progress - expired type: string description: Status of the voice session. createdAt: type: string partnerCorrelation: anyOf: - type: string - type: 'null' caller: type: object properties: name: anyOf: - type: string - type: 'null' description: >- Resolved caller name, or null for a bare number. phone: anyOf: - type: string - type: 'null' description: Caller phone in E.164, when known. required: - name - phone additionalProperties: false title: VoiceSessionCaller call: type: object properties: startedAt: anyOf: - type: string - type: 'null' endedAt: anyOf: - type: string - type: 'null' durationSecs: anyOf: - type: integer - type: 'null' endedBy: anyOf: - type: string - type: 'null' summary: anyOf: - type: string - type: 'null' transferredAt: anyOf: - type: string - type: 'null' returnTarget: anyOf: - type: string - type: 'null' description: >- SIP URI the caller is transferred to at call end. Null = hang up. required: - startedAt - endedAt - durationSecs - endedBy - summary - transferredAt - returnTarget additionalProperties: false title: VoiceSessionDetailCall required: - status - createdAt - partnerCorrelation - caller - call additionalProperties: false title: VoiceSessionDetailAttributes relationships: type: object properties: paymentIntent: type: object properties: data: type: object properties: type: type: string enum: - paymentIntent id: type: string pattern: ^pmi_[0-9a-f]{32}$ required: - type - id additionalProperties: false title: ResourceIdentifier description: Related resource identifier. required: - data additionalProperties: false title: ToOneRelationship description: >- The payment intent this session collects. Read it for amount and merchant. required: - paymentIntent additionalProperties: false title: VoiceSessionDetailRelationships required: - id - type - attributes - relationships additionalProperties: false title: VoiceSessionDetailResource required: - data additionalProperties: false title: VoiceSessionDetailResponse examples: default: summary: Default value: data: id: vos_019d0a1b2c3d4e5f60718293a4b5c6f0 type: voiceSessionDetail attributes: status: completed createdAt: '2026-09-09T18:00:00.000Z' partnerCorrelation: call_8842 caller: name: null phone: '+14155550123' call: startedAt: '2026-09-09T18:01:05.000Z' endedAt: '2026-09-09T18:02:50.000Z' durationSecs: 105 endedBy: ASSISTANT summary: >- The caller confirmed the order total, read out a card, and the payment was approved. The call was transferred back. transferredAt: '2026-09-09T18:02:50.000Z' returnTarget: sip:agent-9920@sip.partner.example.com relationships: paymentIntent: data: type: paymentIntent id: pmi_019d0a1b2c3d4e5f60718293a4b5c6d7 headers: X-RateLimit-Limit: description: Maximum requests allowed per window. schema: type: integer X-RateLimit-Remaining: description: Requests remaining in current window. schema: type: integer X-RateLimit-Reset: description: Unix timestamp when rate limit resets. schema: type: integer '400': description: Validation Error content: application/json: schema: type: object properties: errors: type: array minItems: 1 items: type: object properties: code: type: string description: Stable lower-snake-case public error code. detail: type: string description: Safe user-facing error detail. status: type: string description: HTTP status code as a string. source: type: object description: Location of the invalid request value. properties: pointer: type: string description: JSON Pointer to the invalid request value. parameter: type: string description: Name of the invalid query parameter. header: type: string description: Name of the invalid request header. additionalProperties: false meta: type: object description: >- Additional error context, including support and provider details when available. properties: supportId: type: string description: Request/support ID for troubleshooting. limitScope: type: string enum: - merchant - program description: >- Which family of acquiring limit refused the payment. Thresholds and usage are never disclosed. connectionStatus: type: string enum: - login_required - disconnected description: >- External account connection state when the error is repairable by relinking. provider: type: object description: Provider error details, when available. properties: name: type: string enum: - plaid description: Provider that returned the underlying error. errorCode: type: string description: Provider error code, when available. errorType: type: string description: Provider error type, when available. requestId: type: string description: Provider request ID for troubleshooting. required: - name additionalProperties: false required: - supportId additionalProperties: false required: - code - detail - status - meta additionalProperties: false required: - errors additionalProperties: false examples: default: summary: Default value: errors: - code: invalid_value detail: >- The information you entered isn't valid. Please check it and try again. status: '400' meta: supportId: req_a1b2c3d4e5f6 '401': description: Unauthorized content: application/json: schema: type: object properties: errors: type: array minItems: 1 items: type: object properties: code: type: string description: Stable lower-snake-case public error code. detail: type: string description: Safe user-facing error detail. status: type: string description: HTTP status code as a string. source: type: object description: Location of the invalid request value. properties: pointer: type: string description: JSON Pointer to the invalid request value. parameter: type: string description: Name of the invalid query parameter. header: type: string description: Name of the invalid request header. additionalProperties: false meta: type: object description: >- Additional error context, including support and provider details when available. properties: supportId: type: string description: Request/support ID for troubleshooting. limitScope: type: string enum: - merchant - program description: >- Which family of acquiring limit refused the payment. Thresholds and usage are never disclosed. connectionStatus: type: string enum: - login_required - disconnected description: >- External account connection state when the error is repairable by relinking. provider: type: object description: Provider error details, when available. properties: name: type: string enum: - plaid description: Provider that returned the underlying error. errorCode: type: string description: Provider error code, when available. errorType: type: string description: Provider error type, when available. requestId: type: string description: Provider request ID for troubleshooting. required: - name additionalProperties: false required: - supportId additionalProperties: false required: - code - detail - status - meta additionalProperties: false required: - errors additionalProperties: false examples: default: summary: Default value: errors: - code: unauthenticated detail: Authentication is required. status: '401' meta: supportId: req_a1b2c3d4e5f6 '403': description: Forbidden content: application/json: schema: type: object properties: errors: type: array minItems: 1 items: type: object properties: code: type: string description: Stable lower-snake-case public error code. detail: type: string description: Safe user-facing error detail. status: type: string description: HTTP status code as a string. source: type: object description: Location of the invalid request value. properties: pointer: type: string description: JSON Pointer to the invalid request value. parameter: type: string description: Name of the invalid query parameter. header: type: string description: Name of the invalid request header. additionalProperties: false meta: type: object description: >- Additional error context, including support and provider details when available. properties: supportId: type: string description: Request/support ID for troubleshooting. limitScope: type: string enum: - merchant - program description: >- Which family of acquiring limit refused the payment. Thresholds and usage are never disclosed. connectionStatus: type: string enum: - login_required - disconnected description: >- External account connection state when the error is repairable by relinking. provider: type: object description: Provider error details, when available. properties: name: type: string enum: - plaid description: Provider that returned the underlying error. errorCode: type: string description: Provider error code, when available. errorType: type: string description: Provider error type, when available. requestId: type: string description: Provider request ID for troubleshooting. required: - name additionalProperties: false required: - supportId additionalProperties: false required: - code - detail - status - meta additionalProperties: false required: - errors additionalProperties: false examples: default: summary: Default value: errors: - code: forbidden detail: You do not have permission to perform this action. status: '403' meta: supportId: req_a1b2c3d4e5f6 '404': description: >- Not Found. Returned when the resource does not exist, or when it exists but is not accessible to your account. The two cases are intentionally indistinguishable, so that resource IDs cannot be enumerated by probing. content: application/json: schema: type: object properties: errors: type: array minItems: 1 items: type: object properties: code: type: string description: Stable lower-snake-case public error code. detail: type: string description: Safe user-facing error detail. status: type: string description: HTTP status code as a string. source: type: object description: Location of the invalid request value. properties: pointer: type: string description: JSON Pointer to the invalid request value. parameter: type: string description: Name of the invalid query parameter. header: type: string description: Name of the invalid request header. additionalProperties: false meta: type: object description: >- Additional error context, including support and provider details when available. properties: supportId: type: string description: Request/support ID for troubleshooting. limitScope: type: string enum: - merchant - program description: >- Which family of acquiring limit refused the payment. Thresholds and usage are never disclosed. connectionStatus: type: string enum: - login_required - disconnected description: >- External account connection state when the error is repairable by relinking. provider: type: object description: Provider error details, when available. properties: name: type: string enum: - plaid description: Provider that returned the underlying error. errorCode: type: string description: Provider error code, when available. errorType: type: string description: Provider error type, when available. requestId: type: string description: Provider request ID for troubleshooting. required: - name additionalProperties: false required: - supportId additionalProperties: false required: - code - detail - status - meta additionalProperties: false required: - errors additionalProperties: false examples: default: summary: Default value: errors: - code: not_found detail: The requested resource was not found. status: '404' meta: supportId: req_a1b2c3d4e5f6 '409': description: Conflict content: application/json: schema: type: object properties: errors: type: array minItems: 1 items: type: object properties: code: type: string description: Stable lower-snake-case public error code. detail: type: string description: Safe user-facing error detail. status: type: string description: HTTP status code as a string. source: type: object description: Location of the invalid request value. properties: pointer: type: string description: JSON Pointer to the invalid request value. parameter: type: string description: Name of the invalid query parameter. header: type: string description: Name of the invalid request header. additionalProperties: false meta: type: object description: >- Additional error context, including support and provider details when available. properties: supportId: type: string description: Request/support ID for troubleshooting. limitScope: type: string enum: - merchant - program description: >- Which family of acquiring limit refused the payment. Thresholds and usage are never disclosed. connectionStatus: type: string enum: - login_required - disconnected description: >- External account connection state when the error is repairable by relinking. provider: type: object description: Provider error details, when available. properties: name: type: string enum: - plaid description: Provider that returned the underlying error. errorCode: type: string description: Provider error code, when available. errorType: type: string description: Provider error type, when available. requestId: type: string description: Provider request ID for troubleshooting. required: - name additionalProperties: false required: - supportId additionalProperties: false required: - code - detail - status - meta additionalProperties: false required: - errors additionalProperties: false examples: default: summary: Default value: errors: - code: conflict detail: The request conflicts with the current resource state. status: '409' meta: supportId: req_a1b2c3d4e5f6 '422': description: >- Validation Error. The response contains one error object for each invalid request value. content: application/json: schema: type: object properties: errors: type: array minItems: 1 items: type: object properties: code: type: string description: Stable lower-snake-case public error code. detail: type: string description: Safe user-facing error detail. status: type: string description: HTTP status code as a string. source: type: object description: Location of the invalid request value. properties: pointer: type: string description: JSON Pointer to the invalid request value. parameter: type: string description: Name of the invalid query parameter. header: type: string description: Name of the invalid request header. additionalProperties: false meta: type: object description: >- Additional error context, including support and provider details when available. properties: supportId: type: string description: Request/support ID for troubleshooting. limitScope: type: string enum: - merchant - program description: >- Which family of acquiring limit refused the payment. Thresholds and usage are never disclosed. connectionStatus: type: string enum: - login_required - disconnected description: >- External account connection state when the error is repairable by relinking. provider: type: object description: Provider error details, when available. properties: name: type: string enum: - plaid description: Provider that returned the underlying error. errorCode: type: string description: Provider error code, when available. errorType: type: string description: Provider error type, when available. requestId: type: string description: Provider request ID for troubleshooting. required: - name additionalProperties: false required: - supportId additionalProperties: false required: - code - detail - status - meta additionalProperties: false required: - errors additionalProperties: false examples: default: summary: Default value: errors: - code: invalid_value detail: 'Too big: expected string to have <=80 characters' status: '422' source: pointer: /data/attributes/description meta: supportId: req_a1b2c3d4e5f6 '428': description: Precondition Required content: application/json: schema: type: object properties: errors: type: array minItems: 1 items: type: object properties: code: type: string description: Stable lower-snake-case public error code. detail: type: string description: Safe user-facing error detail. status: type: string description: HTTP status code as a string. source: type: object description: Location of the invalid request value. properties: pointer: type: string description: JSON Pointer to the invalid request value. parameter: type: string description: Name of the invalid query parameter. header: type: string description: Name of the invalid request header. additionalProperties: false meta: type: object description: >- Additional error context, including support and provider details when available. properties: supportId: type: string description: Request/support ID for troubleshooting. limitScope: type: string enum: - merchant - program description: >- Which family of acquiring limit refused the payment. Thresholds and usage are never disclosed. connectionStatus: type: string enum: - login_required - disconnected description: >- External account connection state when the error is repairable by relinking. provider: type: object description: Provider error details, when available. properties: name: type: string enum: - plaid description: Provider that returned the underlying error. errorCode: type: string description: Provider error code, when available. errorType: type: string description: Provider error type, when available. requestId: type: string description: Provider request ID for troubleshooting. required: - name additionalProperties: false required: - supportId additionalProperties: false required: - code - detail - status - meta additionalProperties: false required: - errors additionalProperties: false examples: default: summary: Default value: errors: - code: mfa_required detail: MFA verification required status: '428' meta: supportId: req_a1b2c3d4e5f6 '429': description: Too Many Requests content: application/json: schema: type: object properties: errors: type: array minItems: 1 items: type: object properties: code: type: string description: Stable lower-snake-case public error code. detail: type: string description: Safe user-facing error detail. status: type: string description: HTTP status code as a string. source: type: object description: Location of the invalid request value. properties: pointer: type: string description: JSON Pointer to the invalid request value. parameter: type: string description: Name of the invalid query parameter. header: type: string description: Name of the invalid request header. additionalProperties: false meta: type: object description: >- Additional error context, including support and provider details when available. properties: supportId: type: string description: Request/support ID for troubleshooting. limitScope: type: string enum: - merchant - program description: >- Which family of acquiring limit refused the payment. Thresholds and usage are never disclosed. connectionStatus: type: string enum: - login_required - disconnected description: >- External account connection state when the error is repairable by relinking. provider: type: object description: Provider error details, when available. properties: name: type: string enum: - plaid description: Provider that returned the underlying error. errorCode: type: string description: Provider error code, when available. errorType: type: string description: Provider error type, when available. requestId: type: string description: Provider request ID for troubleshooting. required: - name additionalProperties: false required: - supportId additionalProperties: false required: - code - detail - status - meta additionalProperties: false required: - errors additionalProperties: false examples: default: summary: Default value: errors: - code: rate_limited detail: Too many requests. Please try again later. status: '429' meta: supportId: req_a1b2c3d4e5f6 headers: Retry-After: description: Seconds to wait before retrying. schema: type: integer X-RateLimit-Limit: description: Maximum requests allowed per window. schema: type: integer X-RateLimit-Remaining: description: Requests remaining in current window. schema: type: integer X-RateLimit-Reset: description: Unix timestamp when rate limit resets. schema: type: integer '500': description: Internal Server Error content: application/json: schema: type: object properties: errors: type: array minItems: 1 items: type: object properties: code: type: string description: Stable lower-snake-case public error code. detail: type: string description: Safe user-facing error detail. status: type: string description: HTTP status code as a string. source: type: object description: Location of the invalid request value. properties: pointer: type: string description: JSON Pointer to the invalid request value. parameter: type: string description: Name of the invalid query parameter. header: type: string description: Name of the invalid request header. additionalProperties: false meta: type: object description: >- Additional error context, including support and provider details when available. properties: supportId: type: string description: Request/support ID for troubleshooting. limitScope: type: string enum: - merchant - program description: >- Which family of acquiring limit refused the payment. Thresholds and usage are never disclosed. connectionStatus: type: string enum: - login_required - disconnected description: >- External account connection state when the error is repairable by relinking. provider: type: object description: Provider error details, when available. properties: name: type: string enum: - plaid description: Provider that returned the underlying error. errorCode: type: string description: Provider error code, when available. errorType: type: string description: Provider error type, when available. requestId: type: string description: Provider request ID for troubleshooting. required: - name additionalProperties: false required: - supportId additionalProperties: false required: - code - detail - status - meta additionalProperties: false required: - errors additionalProperties: false examples: default: summary: Default value: errors: - code: server_error detail: Something went wrong. status: '500' meta: supportId: req_a1b2c3d4e5f6 '501': description: Not Implemented content: application/json: schema: type: object properties: errors: type: array minItems: 1 items: type: object properties: code: type: string description: Stable lower-snake-case public error code. detail: type: string description: Safe user-facing error detail. status: type: string description: HTTP status code as a string. source: type: object description: Location of the invalid request value. properties: pointer: type: string description: JSON Pointer to the invalid request value. parameter: type: string description: Name of the invalid query parameter. header: type: string description: Name of the invalid request header. additionalProperties: false meta: type: object description: >- Additional error context, including support and provider details when available. properties: supportId: type: string description: Request/support ID for troubleshooting. limitScope: type: string enum: - merchant - program description: >- Which family of acquiring limit refused the payment. Thresholds and usage are never disclosed. connectionStatus: type: string enum: - login_required - disconnected description: >- External account connection state when the error is repairable by relinking. provider: type: object description: Provider error details, when available. properties: name: type: string enum: - plaid description: Provider that returned the underlying error. errorCode: type: string description: Provider error code, when available. errorType: type: string description: Provider error type, when available. requestId: type: string description: Provider request ID for troubleshooting. required: - name additionalProperties: false required: - supportId additionalProperties: false required: - code - detail - status - meta additionalProperties: false required: - errors additionalProperties: false examples: default: summary: Default value: errors: - code: not_implemented detail: This operation is not available. status: '501' meta: supportId: req_a1b2c3d4e5f6 '502': description: Bad Gateway content: application/json: schema: type: object properties: errors: type: array minItems: 1 items: type: object properties: code: type: string description: Stable lower-snake-case public error code. detail: type: string description: Safe user-facing error detail. status: type: string description: HTTP status code as a string. source: type: object description: Location of the invalid request value. properties: pointer: type: string description: JSON Pointer to the invalid request value. parameter: type: string description: Name of the invalid query parameter. header: type: string description: Name of the invalid request header. additionalProperties: false meta: type: object description: >- Additional error context, including support and provider details when available. properties: supportId: type: string description: Request/support ID for troubleshooting. limitScope: type: string enum: - merchant - program description: >- Which family of acquiring limit refused the payment. Thresholds and usage are never disclosed. connectionStatus: type: string enum: - login_required - disconnected description: >- External account connection state when the error is repairable by relinking. provider: type: object description: Provider error details, when available. properties: name: type: string enum: - plaid description: Provider that returned the underlying error. errorCode: type: string description: Provider error code, when available. errorType: type: string description: Provider error type, when available. requestId: type: string description: Provider request ID for troubleshooting. required: - name additionalProperties: false required: - supportId additionalProperties: false required: - code - detail - status - meta additionalProperties: false required: - errors additionalProperties: false examples: default: summary: Default value: errors: - code: bad_gateway detail: >- We couldn't complete that request because one of Natural's services returned an unexpected response. Please try again. status: '502' meta: supportId: req_a1b2c3d4e5f6 '503': description: Service Unavailable content: application/json: schema: type: object properties: errors: type: array minItems: 1 items: type: object properties: code: type: string description: Stable lower-snake-case public error code. detail: type: string description: Safe user-facing error detail. status: type: string description: HTTP status code as a string. source: type: object description: Location of the invalid request value. properties: pointer: type: string description: JSON Pointer to the invalid request value. parameter: type: string description: Name of the invalid query parameter. header: type: string description: Name of the invalid request header. additionalProperties: false meta: type: object description: >- Additional error context, including support and provider details when available. properties: supportId: type: string description: Request/support ID for troubleshooting. limitScope: type: string enum: - merchant - program description: >- Which family of acquiring limit refused the payment. Thresholds and usage are never disclosed. connectionStatus: type: string enum: - login_required - disconnected description: >- External account connection state when the error is repairable by relinking. provider: type: object description: Provider error details, when available. properties: name: type: string enum: - plaid description: Provider that returned the underlying error. errorCode: type: string description: Provider error code, when available. errorType: type: string description: Provider error type, when available. requestId: type: string description: Provider request ID for troubleshooting. required: - name additionalProperties: false required: - supportId additionalProperties: false required: - code - detail - status - meta additionalProperties: false required: - errors additionalProperties: false examples: default: summary: Default value: errors: - code: service_unavailable detail: The service is temporarily unavailable. status: '503' meta: supportId: req_a1b2c3d4e5f6 security: - HTTPBearer: [] components: securitySchemes: HTTPBearer: type: http scheme: bearer description: >- Bearer authentication: send your API key, agent key, or OAuth access token as `Authorization: Bearer `. ````